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Maintenance and Technical support

Maintenance and Technical support

In the complex and increasingly sophisticated IT world, maintenance and support is a critical, indispensable element. When deciding on any larger intervention or implementation of a new system in your company’s IT environment, it is crucial to provide maintenance and support in clear and unambiguous terms.

At ADD, we offer complex support during the implementation of changes, and technical support within the warranty period, as well as post-warranty support.

We offer

  • Detection and removal of hardware and software errors (laptops and desktop computers, printers, network equipment, servers, operation systems, etc.)
  • Hardware and software register
  • Maintenance of primary and secondary systems
  • Warranty servicing and post-warranty services
  • Continuous user and administrator support 24/7
  • Database administration for Oracle and Microsoft SQL
  • Response time adapted to our clients' needs